Privacy Policy

Last updated: June 2026

1. About WorkMate Pro

WorkMate Pro (“we”, “us”, “our”) is a Western Australia-based business that connects Australian enterprises with offshore staffing professionals in the Philippines. Our website is located at workmatepro.com.

We are committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number
• Business information: company name, industry, staffing requirements described in your enquiry
• Website usage data: pages visited, time on site, referring URLs (collected via analytics tools)
• Communications: emails, enquiry forms, or other correspondence you send us

3. How We Collect Information

We collect personal information:

• When you complete and submit the contact or enquiry form on our website
• When you contact us by phone or email
• Automatically through cookies and analytics tools when you browse our website
• When you book a strategy call or consultation with our team

4. Why We Collect Your Information

We use your personal information to:

• Respond to your enquiries and provide you with information about our services
• Arrange and conduct strategy calls and consultations
• Send you relevant information about offshore staffing (where you have consented)
• Improve the performance and content of our website
• Comply with our legal and regulatory obligations

5. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: third-party tools used to operate our business (e.g. email delivery, CRM, analytics) who are bound by confidentiality obligations
• Legal requirements: where disclosure is required or permitted by law

Where we engage offshore providers (including in the Philippines), we take reasonable steps to ensure your information is handled in accordance with the APPs.

6. Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification, or disclosure. Our website is served over HTTPS and we use industry-standard security practices for data transmission and storage.

No method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us at support@workmatepro.com.

We will respond to access and correction requests within 30 days.

8. Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site usage. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: support@workmatepro.com
• Phone: 0488 850 596
• Location: Western Australia, Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).